If you’re a PS4 gamer, you may have encountered the frustrating error code E-8210604A while trying to purchase or subscribe to PS Plus or PS Now. Don’t worry; you’re not alone. This error code occurs when there is an issue with your credit/debit card information registered to your account. In this article, we’ll provide ten easy fixes to solve error code E-8210604A and get back to gaming.
Fix 1: Restart Your PlayStation 4
The first solution is to restart your PlayStation 4. This fix has worked for many PS4 gamers. Turn off your PS4 by holding the power button for several seconds until the console beeps twice. Wait for a few minutes, and then turn on your PS4 again.
Fix 2: Check the Network Connection
The second solution is to check your network connection. Ensure your PS4 is connected to the internet and the network settings are correct. Go to Settings > Network > Test Internet Connection to test your connection.
Fix 3: Modify the DNS Settings
The third solution is to modify your DNS settings. Go to Settings > Network > Set Up Internet Connection > Use Wi-Fi or LAN Cable. Select Custom > Automatic > Do Not Specify > Manual. Enter the Primary DNS and Secondary DNS.
Fix 4: Change Your Email Account on PS4
The fourth solution is to change the email account associated with your PS4. Go to Settings > Account Management > Account Information > Sign-In ID (Email Address) > Enter New Email Address.
Fix 5: Add Funds to Your Wallet
The fifth solution is to add funds to your wallet. Go to Settings > Account Management > Account Information > Wallet > Add Funds.
Fix 6: Use PayPal to Make a Purchase
The sixth solution is to use PayPal to make a purchase. Go to the PlayStation Store > Add Payment Method > PayPal.
Fix 7: Restart Your Internet Router
The seventh method is to restart your internet router. Unplug the router’s power cable, wait a few minutes, and then plug it back in.
Fix 8: Reset Your Internet Router
The eighth method is to reset your internet router. Press and hold the reset button on the back of the router for several seconds until the lights on the front turn off and then back on again.
Buy a PS Plus Subscription via Third-Party Retailers
If none of the above solutions work, you can buy a PS Plus subscription via third-party retailers.
Request a Refund
If all else fails, you can request a refund. Go to the PlayStation Store > Purchase History > Select the Item > Request a Refund.
Error code E-8210604A can be frustrating for PS4 gamers, but with the above ten easy fixes, you can solve the issue and get back to gaming in no time. Check your credit/debit card information, network connection, and DNS settings before requesting a refund. Happy gaming!
Q1. What causes error code E-8210604A?
Ans. Error code E-8210604A occurs when there is an issue with your credit/debit card information registered to your account
Q2. Can I use a different credit/debit card to improve error code E-8210604A?
Ans. You can try using a different credit/debit card to fix error code E-8210604A.
Q3. What if none of the solutions work for error code E-8210604A?
Ans. If none of the solutions work, contact PlayStation support for further assistance.