How To Fix PS5 CE-108262-9 Error?

In this Playercounter.com post, you’ll find solutions for the frequently encountered PS5 error code CE-108262-9.

This issue can arise from several causes, but there’s no need to be concerned. Simply follow these troubleshooting steps to resolve the problem.

What Is Error Code CE-108262-9?

The PS5, or PlayStation 5, is a popular home gaming console developed by Sony Interactive Entertainment. 

Launched on November 12, 2020, as the successor to the PlayStation 4, the PS5 offers enhanced performance and is backward compatible with most PS4 games, making it a popular upgrade for many PS4 users.

With a PS5, you can enjoy a vast library of PS4 and PS5 games. Sony has promised a growing list of new PS5 titles in development.

Despite its many benefits, some users may need help with their PS5, such as the console not turning on or not loading correctly.

One such issue is error code CE-108262-9, which typically appears after a system crash and is accompanied by the message:

“Something went wrong with the system software.”

Reporting this error to Sony Interactive Entertainment can help improve PS5 hardware, software, and services.

Be aware that the report may include personal information. To send the report, read the [About Error Report] carefully, then select [Accept and Report].

This problem is often related to software issues. If you encounter this error code, you can try troubleshooting with the following solutions.

Solution 1: Restart Your PS5 Console

The CE-108262-9 error code on your PS5 may block access to your system and applications.

Don’t be alarmed; a straightforward restart often resolves this issue. It’s a simple step to try and restore your system’s functionality.

However, if the error reoccurs, you should consider exploring additional troubleshooting steps.

Solution 2: Disable HDMI Device Link

The PS5 includes an HDMI Device Link feature that allows your TV to interact with the console more seamlessly.

This feature lets you control some functions of your PS5 using your TV remote.

However, this functionality can sometimes lead to issues. If you repeatedly encounter the CE-108262-9 error code, try turning off the HDMI Device Link feature.

Follow these steps to disable it:

1. On your PS5 home screen, select the Settings icon.

2. Go to System > HDMI.

3. Locate the “Enable HDMI Device Link” option and toggle it off to disable the feature.

Solution 3: Disable Rest Mode

Rest Mode on PS4 and PS5 allows your console to remain in a low-power state while performing background tasks like downloading games or updates.

This feature is helpful for quickly resuming gameplay later.

However, some users have reported issues with Rest Mode on the PS5.

Since Sony has not yet addressed these concerns, many disable Rest Mode to avoid potential problems.

If you’re facing the CE-108262-9 error code, try turning off Rest Mode with these steps:

1. Navigate to Settings.

2. Select System > Power Saving > Set Time Until PS5 Enters Rest Mode.

3. Choose “Don’t Put in Rest Mode” to disable the feature.

Solution 4: Update Your PS5 System Software

Since its release, Sony has issued several updates to the PS5 system software to address bugs and introduce new features.

Updating your system software is crucial for resolving issues and enhancing your gaming experience.

You can update your PS5 system software using one of these methods:

1. Update via the Internet: Go to Settings and update the system software directly online.

2. Update using a USB Flash Drive: Download the latest update to a USB drive and install it in Safe Mode.

Choose the method that best suits your situation. Follow the detailed instructions in the tutorial to complete the update process.

Method 1: Updating PS5 System Software Through Settings

This method is straightforward and quick, provided your PS5 console can connect to the Internet.

If you’re unable to access your system due to the CE-108262-9 error code, you should proceed to the next method.

To update your PS5 system software via Settings, follow these steps:

1. Ensure your PS5 is connected to a stable network.

2. From the home screen, select Settings.

3. Navigate to System > System Software > System Software Update and Settings > Update System Software.

Your PS5 will check for updates and install them automatically. Please be patient and avoid turning off your console during the update process.

Method 2: Updating PS5 System Software Using a USB Flash Drive

If your PS5 isn’t booting correctly, you can update the system software using a USB flash drive. Ensure the USB drive is formatted to FAT32, so your console can recognize it.

Here’s how to perform the update:

1. Format the USB Flash Drive: Ensure the USB drive is formatted to the FAT32 file system. You can use File Explorer, Disk Management, or Command Prompt on Windows.

If your drive is more significant than 32 GB, you may need a tool like MiniTool Partition Wizard to format it.

MiniTool Partition Wizard is a versatile disk management tool that supports various operating systems and can handle formatting and other partition tasks.

Download and install MiniTool Partition Wizard, then follow the instructions to format your USB drive to FAT32.

2. Download the Update File: On a PC, download the latest PS5 system software update to the USB flash drive from the official PlayStation website.

3. Install the Update in Safe Mode: Boot your PS5 into Safe Mode and use the update file from the USB drive to perform the installation.

Continue reading for detailed instructions on each step.

Step 1: Format Your USB Flash Drive to FAT32

To prepare your USB flash drive for updating your PS5 system software, you need to format it to FAT32.

This can be done on a Windows PC using various tools, such as File Explorer, Disk Management, or Command Prompt.

However, if your USB drive exceeds 32 GB, these tools may not offer FAT32 as an option.

In such cases, you can use MiniTool Partition Wizard, a widely used disk management tool that supports FAT32 formatting for drives more significant than 32 GB.

This software also provides additional features like partition creation, resizing, and recovery.

Here’s how to format your USB drive using MiniTool Partition Wizard:

1. Connect the USB Flash Drive: Plug your USB flash drive into your PC and launch MiniTool Partition Wizard.

2. Format the Drive: In the MiniTool interface, right-click on the partition of your USB flash drive and select Format.

3. Choose FAT32: In the format options, select FAT32 as the file system and confirm by clicking OK.

4. Apply Changes: Click the Apply button to start formatting. Wait patiently for the process to complete.

Step 2: Download the Latest PS5 System Software

1. Access File Explorer: Press Windows + E to open File Explorer and navigate to your USB flash drive.

2. Create Folders: Create a new folder named PS5 on the USB drive. Inside this folder, create another folder named UPDATE.

3. Download the Update: Visit your web browser’s official PS5 Support page. Download the PS5 system software update file and save it directly into the UPDATE folder on your USB drive.

Step 3: Install the PS5 System Software Update

1. Connect the USB Drive: Insert the USB flash drive containing the update file into your PS5 console.

2. Boot in Safe Mode: Turn off your PS5 and boot it into Safe Mode.

3. Select Update Option: In Safe Mode, choose Update System Software from the menu.

4. Install Update: Select Update from the USB Storage Device and confirm by pressing OK. The console will begin installing the update.

Once the update process is complete, check whether the CE-108262-9 error code has been resolved.

Solution 5: Rebuild the Database

A corrupted database can sometimes cause issues with your PS5. Rebuilding the database might resolve the error.

To do this, boot your PS5 in Safe Mode and select the fifth option: Clear Cache and Rebuild Database.

Solution 6: Reach Out to PlayStation Support

If you’ve attempted all the troubleshooting steps and the CE-108262-9 error persists, please contact PlayStation Support for further assistance.

Conclusion

Encountering error codes on your PS5 is not unusual. This guide focuses on error code CE-108262-9, which typically appears following a system crash and is often linked to software issues.

To resolve this problem, you can follow the suggested troubleshooting steps outlined above.